Cleaning and disinfection
We have cleaned all our hotel in depth before opening, following the official recommendations, and using authorised antiviral products. Once opened, all transit areas, reception, and common areas and all objects and surfaces in passing areas such as stairway handrails, doorknobs, taps in shared toilets, etc. shall be cleaned and disinfected at least every two hours.
The keys, documentation or other objects handed over to the clients will be disinfected. Payment terminals will be disinfected after each use in the presence of the client. Clients will find hydroalcoholic gel to be used in the common areas and inside the rooms.
Rooms. Between each check-in, our personnel will carry out an in-depth cleaning, disinfecting all the surfaces of the room.
Social distancing
Hotel Sindhura is privileged with ample open spaces, terraces and patios which allow social distancing with total security.
Our restaurant has ample terraces, where the tables will be laid out to conform with the distance legally established. The tables in our lounge will also conform to the minimum distance requirements.
PROTOCOL FOR THE RESTAURANT
The protocols established for the control Covid-19 will be followed, with the use of hydroalcoholic gel dispensers for our customers and personnel.
All cutlery, plates and other utensils will be dish-washed at high temperatures to guarantee disinfection.
Tables will be laid out to guarantee social distancing between the clients.
All tables, chairs and other surfaces will be cleaned between each service and the tables will be set once the customer has arrived. All commonly used products, such as oil or vinegar dispensers, saltshakers, will be removed.
The kitchen staff will use masks and gloves.
Payment by card will be established as a priority form of payment. The terminal will be disinfected after each use.
PROTOCOL FOR BREAKFAST
For safety and hygiene, we are removing our traditional buffet. We will be serving an individual Mediterranean breakfast.
Water and air purification protocols
All the installations in Hotel Sindhura are annually controlled in accordance with the regulations established by the Sanitary authorities, as is our swimming pool.
The swimming pool area will be provided with hydroalcoholic gel and sun loungers will be disinfected after each use.
PROTOCOLS FOR PERSONAL PROTECTION, SUPPLIERS AND EMPLOYEES
We will intensify health and safety measures for our customers, employees, and suppliers, with access to security and disinfection elements such as disinfectant gels that will be available in rooms, restaurant, and common areas.
Suppliers will access the hotel with the required safety measures.
All employees will receive specific training to apply all the protocols and safety measures, use the protective equipment correctly and maintain social distancing with the clients.
